Who we are
Our website address is: https://www.worlfofweirdandwonderful.co.za.
TERMS & CONDITIONS
Terms & Conditions
Welcome to WOW – World of Weird & Wonderful. By using this website and purchasing our products, you agree to the following Terms & Conditions.
1. Digital Products
All products sold on this website are digital downloadable experiences unless otherwise stated. No physical product will be shipped unless specifically indicated on the product page.
2. Personal Use Only
All adventure kits, mystery games, downloads, videos, graphics, and materials are intended for personal, non-commercial use only.
Products may not be:
- Resold
- Shared publicly
- Distributed
- Copied for commercial purposes
- Uploaded to file-sharing websites
without prior written permission from WOW.
3. Payments
Payments are securely processed through Paystack. We do not store or have access to your full payment card details.
4. Downloads & Access
Customers are responsible for ensuring they provide a valid email address and have the ability to access downloadable files.
If you experience technical issues accessing your purchase, please contact us for assistance.
5. Refund Policy
Due to the digital nature of our products, refunds, exchanges, or cancellations are generally not available once files have been accessed or downloaded.
However, we will gladly assist with any technical problems or incomplete downloads.
6. Product Experience
Our products are designed for entertainment purposes only. Adult supervision may be required for younger children during certain activities.
WOW is not responsible for injuries, damages, or accidents resulting from misuse of activities or failure to supervise participants appropriately.
7. Intellectual Property
All content on this website, including games, artwork, videos, branding, designs, and written content, remains the intellectual property of WOW – World of Weird & Wonderful.
8. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
PRIVACY POLICY
Privacy Policy
At WOW – World of Weird & Wonderful, we respect your privacy and are committed to protecting your personal information.
1. Information We Collect
When you purchase a product or contact us, we may collect:
- Name
- Email address
- Billing information
- Information required to personalise your experience
2. How We Use Your Information
Your information may be used to:
- Process purchases
- Deliver digital products
- Respond to enquiries
- Provide customer support
- Improve our products and website experience
We do not sell or rent your personal information to third parties.
3. Payments
Payments are securely processed through Paystack. Payment information is processed directly by Paystack according to their security and privacy standards.
4. Cookies & Analytics
Our website may use cookies and analytics tools to improve user experience, website performance, and functionality.
5. Data Protection
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.
6. Third-Party Services
Our website may contain links or integrations with third-party services such as payment providers, video hosting platforms, or social media platforms. These services operate under their own privacy policies.
7. Contact
If you have any questions regarding this Privacy Policy or your personal information, please contact us through our website contact page.
Accessibility Statement
Accessibility Statement
At WOW – World of Weird & Wonderful, we are committed to making our website and experiences as accessible and user-friendly as possible for all visitors.
We are continually working to improve the usability, readability, and accessibility of our website across different devices and user needs.
If you experience any difficulty accessing content, downloads, videos, or any part of the website, please contact us and we will do our best to assist you and provide the information or files in an alternative format where possible.
We welcome feedback that helps us improve the experience for all users.
Thank you for visiting WOW.